About Us
In our early days, we realised we were blending in with every other plumber out there—arriving late, lacking professional presentation, and leaving homes in less than ideal condition. One day, it became clear that we needed to be different, to elevate our standards and focus on what our customers truly value. It was time to redefine ourselves.
I gathered the team, and together, we reached out to our clients to understand their biggest frustrations with plumbers. The feedback was overwhelming and eye-opening. Here’s what we heard loud and clear:
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- Reliability matters; no one appreciates tradespeople who arrive late.
- A clean, respectful work environment is crucial. Customers disliked muddy footprints, dirty sinks, and leftover debris.
- Transparent pricing is essential; unexpected charges at the end are a common frustration.
- Clear communication and respect for both the customer and their property are non-negotiable.
From these insights, The Clean Plumber was born—setting a new standard in plumbing services and redefining what customers can expect from a professional plumber.
Today, we stand by our commitments with our Lifetime Labour Warranty, ensuring peace of mind on every job. We also share valuable plumbing tips and advice to help you maintain your home and prevent issues before they start. For more on our journey and ongoing improvements, visit our blog.
Meet Our Team
Alex
Plumbing Supervisor
Jayden
Plumber
Tanaka
Plumber
David Bennett
Plumber
Nathan
Plumber
David Wang
Plumber
Harry
Plumber
Ahmed
Plumber
Wayne Luttrell
Builder
Ben Greaves
Plumber
Billy Hugh
Plumber
Nick Barnes
Plumber
Proud Supporters of Heart of the Nation
Our tradesmen have received expert training in the use of AEDs through a nationally recognised course, equipping our entire team with the life-saving skills and confidence to respond effectively to cardiac arrests and medical emergencies.
North West Disability Services
The Clean Plumber proudly supports North West Disability Services in their mission to empower individuals through inclusive programs and support.
To learn more about North West Disability Services visit their website.
Letter of Recommendation from
The Lions Club of Castle Hill Inc
