Terms and Conditions – The Clean Plumber Leaflet Offers

Offers:

  1. $88 Off the First Job
  2. 20% Off for Pensioners
    • Valid upon presentation of a valid pensioner concession card.
  3. $99 Leaking Tap Fixed
    • Applies to standard leaking tap repairs. Additional parts or labour outside the standard scope may incur extra charges.
  4. $149 Blocked Drains Cleared
    • Applies to standard blocked drain clearances. Additional charges may apply for complex issues requiring specialised equipment or extensive labour.

Scratch Card Promotion Terms and Conditions

The following terms and conditions apply to all scratch card prizes:

  1. General Rules:
    • Scratch cards are valid for use in Sydney, NSW, only.
    • Prizes cannot be redeemed for cash.
    • Offers cannot be used in conjunction with any other promotions, discounts, or offers.
    • Scratch cards must be presented to redeem the prize. Digital copies will not be accepted.
    • The Clean Plumber reserves the right to replace any prize with a similar item of equal or greater value at its discretion.
  2. Prizes and Specific Terms:
    • $100 Off Your Next Job:
      • Limit of one use per household.
      • Must present the voucher to redeem.
    • $50 Off Your Next Job:
      • Limit of one use per household.
      • Must present the voucher to redeem.
    • Free Leaking Tap Repairs:
      • Applies to one tap per household.
      • Labour of up to 1.5 hours is included. Additional labour or parts may incur extra charges.
      • Must present the voucher to redeem.
    • Free Home Safety Plumbing Inspection ($699 Value):
      • Includes an on-site inspection for one household.
      • Labour up to 1.5 hours is included. No parts or additional services are included.
      • Must present the voucher to redeem.
    • Blocked Drains Cleared for $150:
      • Price applies to the first 30 minutes only. Additional time or specialised services will incur extra charges.
      • Can only be redeemed once per household.
      • Must present the voucher to redeem.
    • 20% Off Your Next Plumbing Job:
      • Cannot be used in conjunction with other offers.
      • Only 1 use per household permitted
      • Only valid for jobs up to $5000.
      • Only valid for labour and not parts.
      • Must present the voucher to redeem.
    • 10% Off Your Next Plumbing Job:
      • Cannot be used in conjunction with other offers.
      • Only 1 use per household permitted
      • Only valid for jobs up to $8000.
      • Only valid for labour and not parts.
      • Must present the voucher to redeem.
    • Free Hot Water System (Valued at $2,000):
      • Includes one hot water system, with the brand and type selected by The Clean Plumber.
      • Prize cannot be refunded, exchanged, or returned.
      • Standard manufacturer’s warranty applies.
      • Only 1 use per household permitted
      • Must present the voucher to redeem.
  3. Fair Use Policy:
    • The Clean Plumber reserves the right to void scratch cards suspected of misuse or fraud.
  4. Liability:
    • The Clean Plumber will not be held responsible for lost, stolen, or damaged scratch cards.

For enquiries or bookings, please contact The Clean Plumber directly.

General Terms and Conditions:

  1. Geographic Limitation: These offers are valid for use within Sydney, NSW, only.
  2. Validity: Offers are valid until the expiry date specified on the leaflet. After this date, the offers are void.
  3. One-Time Use: Each offer can only be redeemed once per household or customer.
  4. Presentation of Offer: The leaflet must be presented at the time of booking to redeem the offer. Digital copies are accepted only if they clearly display all offer details.
  5. Non-Transferable: Offers are non-transferable and must be redeemed by the recipient of the leaflet.
  6. No Cash Redemption: Offers cannot be exchanged for cash, credit, or any other goods or services not specified in the offer.
  7. Cancellation: The Clean Plumber reserves the right to cancel or modify these offers at any time without prior notice.
  8. Service Area: Offers are subject to The Clean Plumber’s standard service area within Sydney, NSW. Additional travel fees may apply for locations outside this area.
  9. Exclusions: Offers cannot be combined with any other promotions, discounts, or loyalty rewards.
  10. Booking Availability: Redemption of offers is subject to booking availability and scheduling constraints.
  11. Fair Use Policy: The Clean Plumber reserves the right to refuse service where misuse or abuse of the offer is suspected.
  12. Liability: The Clean Plumber will not be held liable for any loss or damage resulting from the cancellation or modification of these offers.

Scratch Card Terms & Eligibility:

– Open to clients located in Sydney, NSW.
– Participants must be aged 18 years or older.

How to Participate:

– Receive a scratch card as part of the The Clean Plumber marketing promotional activity.
– One scratch card per transaction.

Prizes:

– Prizes may include free plumbing services, discounts, or free parts.
– Specific prize details are listed on each scratch card.

Redemption:

– To claim a prize, present the winning scratch card within 30 days of issue.
– Free services or parts are subject to availability and may exclude emergency call-outs or specialty items.

Limitations:

– Prizes are non-transferable and cannot be redeemed for cash.
– Only one prize can be redeemed per service call.

General Conditions:

– Damaged, altered, or copied cards are void.
– The promotion may be modified or terminated at any time without notice.

Legal Compliance:

– This promotion complies with NSW Fair Trading guidelines.
– For any disputes, the decision of the promoter is final.

For enquiries or bookings, please contact The Clean Plumber directly.